Our Leaders
Wendy Marshall, Secretary
Wendy Marshall is the Vice President of Retail Operations at Belco Community Credit Union, where she leads the strategic direction and operational efficiency of Belco’s retail branch network. With a career spanning 28 years in the financial services industry, Wendy brings deep expertise in retail banking, call center operations, lending, and organizational change.
Her leadership is rooted in a commitment to enhancing both employee and member experiences across all Belco locations. Wendy has successfully guided teams through complex initiatives including mergers and acquisitions, process improvement, strategic planning, and the centralization of retail banking operations.
Wendy holds a bachelor’s degree in business administration and an MBA from Elizabethtown College. She is also a graduate of the Leadership Lancaster Core Class and the Leadership Harrisburg Executive Series, reflecting her dedication to community engagement and professional development.
Known for her collaborative approach and results-driven mindset, Wendy continues to champion innovation and excellence in retail financial services.
