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North Sound 2-1-1 is affiliated with Volunteers of America and is a confidential source. No names, no birth information, just dealing with specific needs of individuals. It is FREE. Where available, 2-1-1 is operated by Volunteers of America, a private non-profit organization with a long history which was founded in 1886 spreading to Western Washington in 1898. One program manager oversees coordination with the other six Washington State 2-1-1 centers. They work to meet professional standards and quality indicators to improve program performance as well as growing new programs. Lisa commented that 2-1-1 is under utilized and partners with the State Department of Health. All call centers are involved with the COVID-19 call centers. And, 2-1-1 is sub-contracted with the DSHS to assist in getting people signed up for basic food assistance. Coordinated entry is a way to help those seeking housing and services access appropriate programs more efficiently. Funding for 2-1-1 comes from multiple sources from the county CARES ACT to other local organizations. 2-1-1 is about ten years old in Washington State. They handle approximately 110 calls per day. Grief counseling is available as well.
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