"What we think or what we believe is in the end of little consequence. The only thing of consequence is what we do."

Lorna Dixon, executive director of Telecare Distress Centre, used this Jim Ruskin quote to illustrate how important Rotary has been to Telecare when she talked to the club on Monday.
She said the club has helped the centre with a new telephone system, a volunteer appreciation dinner, a call tracking system, a new training manual and relocating their offices.

Conversely, Telecare is now helping our grants and awards committee with assessments of applicants applying for help.

Telecare provides four levels of service - the distress line, phone friend line, extensive volunteer training and a new program designed to reach out to all cultures in the community.

"We are here to listen, not to be judgemental," Lorna told the club.

More than anything Telecare is about listening.

Most interesting of late is the organization's decision to expand its services for other cultures in Brampton. The plan is to make services available in the top nine languages spoken in the city. It will take time and funding to fully develop.

"Sometimes the problems seem overwhelming. We may not be able to change the world individually, but together we can make a difference in a very big way."

Pictured Lorna presents President Wendell with a certificate of appreciation for our club's support.