Magical moments
Posted by Stephen Rhodes
Rick Rossini, The Magical Motivator, capitivated Rotary members with a little sleight of hand and a message about "How to pull more business out of the Hat" at Monday's meeting.
Rick challenged Rotarians to better understand customers "by reading their minds."
"Find a need and fill and do it better than anyone else," he said.
Rick challenged club members to "achieve the impossible" by using a little magic -"find simple effective solutions to complicated problems and stick with it," he said.
"Be contagiously passionate about what you want to do and remember that the power of assumption is a limitation."
Rick says businesses should strive to provide a "wow experience" by giving customers more than they expect in an unexpected way, and without any extra effort.
He likened the experience to magic.
"When you make something appear, it's unexpected and it creates a wow with the audience. When you make something disappear it makes the audience think and that takes away from the experience."
Pictured Past President Jerome, left, guest Glen Williams and Dittie try desperately to hold onto their money, while Rick plays a trick.
"Find a need and fill and do it better than anyone else," he said.
Rick challenged club members to "achieve the impossible" by using a little magic -"find simple effective solutions to complicated problems and stick with it," he said.
"Be contagiously passionate about what you want to do and remember that the power of assumption is a limitation."
Rick says businesses should strive to provide a "wow experience" by giving customers more than they expect in an unexpected way, and without any extra effort.
He likened the experience to magic.
"When you make something appear, it's unexpected and it creates a wow with the audience. When you make something disappear it makes the audience think and that takes away from the experience."
Pictured Past President Jerome, left, guest Glen Williams and Dittie try desperately to hold onto their money, while Rick plays a trick.