Our speaker, Elizabeth (Liz) Tanner, Executive Vice President of Client Services for the RI Commerce Corporation, said her agency is all about helping RI businesses to grow and out-of-state firms to locate or re-locate here.
 
For example, its Procurement Technical Assistance Center educates firms about doing business with the state; its financing program provides financing to promising businesses which do not meet commercial bank lending requirements; its Renewable Energy Fund finances renewable energy and energy efficiency projects; its international program educates businesses about doing business in international markets; its tax programs educate businesses about tax incentives and credits.
 
Measuring success is always difficult in a service business. The Commerce Corporation tracks new contacts (826 this year), customer satisfaction (4.7 out of 5), and coming soon will be a “new jobs created” number.