Excel Energy with Michelle Swanson
Our Program on August 13th was a presentation by Michelle Swanson who represented Xcel Energy. At our places at table, she gave each of us one of the new low energy lights to try at home.
Her talk covered a wide range of topics, but her main message was that Xcel, formerly Northern States Power, is doing a good job providing power to their customers.
The corporate is to meet four goals: serve with reliability, provide power with responsibility, offer product at competitive prices, and form partnerships to improve customer relationships.
Recent storms have caused a lot of problems for utilities in the past few years, with the most recent storms as an example. Lines are continually taken out by falling trees, and in a “normal storm”, they find that up to 500,000 customers can have a power interruption. There are emergency plans for work crews to go to storm sites and help local workers to restore power.