Cringe Moments and How to Navigate them

What is a cringe moment conversation?  It’s any conversation you dread.  It may involve giving someone negative feedback, terminating an employee or surfacing an ethical breach.  You don’t know the words to say, you are not sure how the other person will react, and you don’t know how to start the conversation.  When it matters most we may do our worst. Imagine emerging from a dreaded conversation with relief, respect, and a way forward.

A graduate of the University of Florida, Rachel’s career has included human resource positions at NASA/Houston, The Texas Medical Center/Houston, two New York City law firms, a large medical imaging company, a technology company and higher education institutions. Rachel is a professional certified coach specializing in coaching leaders who are facing cringe moment decisions and conversations.  Her coaching niche includes coaching leaders who are perceived as abrasive. She speaks and consults internationally on organizational management concerns.  She is the author of three publications on workplace dynamics.  Her newest publication is: Who’s the Boss – Confront the Elephant in the Room. Rachel is a senior certified professional (SCP) with the Society for Human Resource Management, a fellow in the American Bar Association Law Practice Management Section and is the Past President of the International Association of Legal Administrators.