The Future of Automotive Retailing
Dec 02, 2016
Joseph O. Serra, President of Serra Automotive
The Future of Automotive Retailing

http://www.serrausa.com/about/#about-us

The retail landscape across industries is in flux, driven in large part by the change from product-focused to customer-centric value models. Discussion on how industries, and in particular the automotive sector, are changing - and what organizations must do to "re-invent" themselves to remain competitive and viable.