In her presentation to the club, the current BC Ombudsperson, Kim Carter, outlined the goals of her office for the people of the province. In short, her office strives to see that people are treated fairly by provincial public authorities. Among the examples she used to illustrate the impact the ombudsperson can have was dealing with a complaint of unfair treatment by BC Hydro. Following investigation by the office of the Ombudsperson, the complainant received a $60 rebate from Hydro, and 580 other people who had also been affected received similar compensation.

Kim left a comprehensive information binder with President Mark for anyone wanting to follow-up on her presentation. Also, detailed information on the Office of the Ombudsperson Office can be found at