Doug Maclean conducted a fines session, some of which included Rachel for a promotion at Target, Anne whose granddaughter is employed there, Ian Cairns for various misdemeanors, Steve Giddens for a trip to Queensland (but not with the Schoolies) and Brian Trenery who is going to Canada.

Following each visit to the Warrnambool cabin, families are asked to complete a survey in order to gather information about how Camp Quality can improve the experience. Of the 35 families that utilised the respite cabin in Warrnambool during the period, 22 completed the survey to support the continued improvement of this service.

Camp Quality's commitment to providing equal opportunity to families and encouraging the use of the cabin within the priority families has seen the implementation of the 'single use only' policy whereby a family can only access the respite cabin once as a general rule.

For the period 1 September 2014 to 31 August 2015 35 families attended the Warrnambool Cabin in comparison to 17 for the same period 2013-2014. The 35 families enjoyed 161 nights away during this time. The average length of stay for each family is a 3 day weekend, with some families choosing to stay up to a maximum of 7 days.

January, February and September remain as the peak months for families to visit Warrnambool. Often during these peak months a wait list exists for families who wish to utilise the cabin should the priority family withdraw prior to or mid-way through their stay.

In the period September 2014-2015 only the month of June had a zero occupancy.  Camp Quality will continue to promote the year round opportunities within the Warrnambool region as a great place to visit and targeting families that have non-school aged children during the school term remains a priority.

When asked what could be improved the following items will be acted on to improve the experience for future visits:

• Clearer communication of the check-in process for when we arrived at the cabin - this was identified in early October 2014 and addressed with a new welcome letter to each individual family
• Spare bedding for kids.
• Plastic plates and cups for kids to use for mealtimes.
• Baby gate for the entry of the cabin, so we could enjoy the patio.
• Welcome book or guest book for families to suggest to other families things to do during their stay.

Leigh also went on to list the highlights families listed, and whether the experience meet expectations. Over half of the families stated that the cleanliness, suitability and accessibility of the cabin exceeded their expectations but it was the location that they were particularly impressed by, exceeding the expectations of 79% of families and 94% of families would recommend the experience to other families. Eighty four percent of families stated that there were plenty of activities in the area that their family enjoyed, with 68% stating that Warrnambool was an "amazing" holiday destination. This is great feedback, allowing for the fact that up to 89% of families travelled between 3-5 hours to get to Warrnambool.

The Camp Quality Recreation team has listened to this feedback and will look to bring a Family Camp to this region next calendar year.

It was acknowledged that without the generous support of both the Rotary Club of Warrnambool and Surfside Holiday Park, this unique and valuable service would not be possible and Leigh thanked Rotary on behalf of the Camp Quality Victorian Families, Staff and Volunteers.