"Sometimes it's best to shut up and just listen" is an excerpt from Rik Middleton's wonderful book called "Don't Look At Me In That Tone Of Voice". Rik was our speaker last Friday and gave us an insight to the world of "Visual Listening" which introduces an entirely new way of communicating and listening. Rik even showed some of his techniques in a "Blind Man's Bluff" game in getting Marilyn Lippiatt and Eric Rolph to focus on communication without being able to look at one another. Rik's mission is to help better understand the origins and fundamentals of human communication, both verbal and nonverbal. Rik's book was developed for hostage negotiators as well as for people in all professions to provide hands on learning experiences to better equip one for success in all types of interpersonal interactions. Thank you Rik for a wonderful and thought provoking program!